FAQ

ABOUT US

Designed in Toronto, all K13 pieces are hand made in studio with love.

 

SHIPPING

As some sizes are on hand and ready to ship, please note that this is a made to order sale. Please allow 2-3 weeks for your item to be shipped. Shipping costs and delivery time will be calculated at checkout & we ship worldwide! K13 is not responsible for any additional fees that are incurred with international shipping.  

 

REFUND/EXCHANGE POLICY 

Please note at this moment, as a small business, all sales are final and there will be no refunds. We happily provide store credit and will do our best to accommodate. Please ensure to review our size guide before purchasing.